Zoom workshop

The value of customer research and how to do it

Image of people

Next event — dates to be announced 

The truth about your business is what people say about it when you are not in the room. But how to find that out?

About this event

How to get honest answers? How to use those answers to your benefit.

This workshop examines the direct and indirect benefits of conducting independent customer research. How these benefits provide a strong case for investing in customer research. And how to go about conducting research to get the most valuable information.

Rob Harrison will draw on his 3 decades of experience in marketing services and on his foundations for this from a degree in Social Anthropology and a post graduate diploma in Advertising and Marketing.

Sign up for notfications of future dates

What people say about our workshop

"Really enjoyed your presentation today, fascinating. Having done research in the past, loved your questioning techniques. Well done."

Caroline Davies

Plant Eat Well

‘Thought provoking – helped me realise that we are more “on pace” than “off pace” but have areas to improve and refine.

Has made me want to review some basics in terms of how we communicate our messages (and web site).

Wayne Jenkins

Marketing Manager, Wilson Browne
Scroll to Top