Core Logic: Engagement, collaboration, versatility & deliberation

Context: Core Logic (recently rebranded as Cotality) are an information technology business serving the property market globally.

Core Logic UK hold a regular training event for their mid-level managers. These events were conventionally held around some training or learning and development, alongside a social aspect to encourage team development.

When Jim Driver, Managing Director of Cotality UK (Core Logic as was), came across the innovative Unconventional Convention his interest was triggered by its novel approach to personnel development using VR, personality and behaviourial preferences.

Jim Driver and Alison Lester, Human Resources Principal for UK, met with Rob Harrison of Glued to find out more about their innovation – Teams Glued. In their discussions it became apparent that Team Glued could offer a far more purposeful and attractive solution for the Core Logic training event.

Teams Glued blends competitive teamwork around a VR escape room scenario, blended with, personality and behaviourial preferences – meaning participants reflect on their actions and behaviour in relation to other team members and the challenge at hand.

Requirement: Up to this point Teams Glued had only ever been delivered from a single site in Coventry University. 

At the point the Core Logic event came round they had 50 mid-level managers.

So the challenge for Glued was how to deliver the event remotely? And how to scale it up from 20 to 50 participants.

In consultation with Core Logic, Glued planned the day across a morning and an afternoon session to accommodate around 25 participants in each.  

With the support of  Coventry University, Glued gathered a team of facilitators with technical knowledge of the VR equipment and scenarios. The equipment for 6 teams of up to 5 participants were loaded with the VR scenarios for testing off site. 

A presentation and interactive exercise was prepared to help judge participant traits. 

Briefings held to familiarise the facilitators with Core Logic, the venue, the running order of the day, how to encourage participation and how to deal with technical issues.

Glued and Coventry University conducted a truncated dress rehearsal, by which point TUC was fully prepared for its first remote delivery at scale.

The Outcome: Part of the Team Glued delivery is to encourage reflection and feedback during the event. Feedback that left Glued and the team in no doubt that participants had wholeheartedly engaged with the exercises and that they had been able to reflect on the choices for behaviour they had alongside their own behaviourial preferences. Many participants noticed how the teams quickly formed and became jointly purposeful.

The facilitators of each team noticed how initially hesitant participants found a place in the team and that some participants were able to negotiate swapping their roles to achieve better outcomes. The facilitators also saw how, as the exercise progressed, members of the team became more fluid in their communications and actions – which was reflected in the speed at which they were able to ‘escape’ the VR scenarios.

Results: Respondents to post event surveys conducted within a week of Teams Glued events have show that: 86% found it engaging; 88% felt they picked up learning for themselves and 80% for the business; 96% said it was well organised.

And from a survey conducted with Core Logic participants: 80% of respondents had a positive impression of the event, 60% felt the event would lead them to reflect on their behaviours in work, 53% said they were able to trial alternative ways of responding, 80% said their team performed well and 73% that it was able to form quickly.