charity donations for telling us what you really think.
For the fifth year running, Risk Evolves commissioned Glued to interview its clients, and made charity donations for every client who took part.
For the fifth year running, Leamington Spa-based Risk Evolves, the sustainability and compliance consultancy, commissioned Glued to conduct in-depth interviews with its clients. This year, Risk Evolves also donated to charities chosen by the clients who took part.
why research matters
The research uncovers any parts of the service that may not be meeting expectations, as well as things to celebrate. As a business certified to ISO 9001, it also gives Risk Evolves evidence that it checks how it delivers against its promises.
Interviews are anonymous, so people feel comfortable sharing both critical and positive feedback. Previous findings have helped Risk Evolves improve its service and introduce new services.
the donations
Each client who took part nominated a charity to receive a £25 donation. This year’s donations went to Cancer Research UK, Helen and Douglas House, the Motor Neurone Disease Association and Parkinson’s UK.
Want honest feedback from your own customers? Read what do people say when you’re not in the room?